Privacy

Privacy Policy

Effective date: [insert date] · Last updated: [insert date]

Note for the site owner: this policy is a practical starting template, not legal advice. Please have it reviewed by a qualified Australian legal professional and complete every [bracketed] detail before relying on it.

Learn It (“we”, “us”, ABN [insert ABN]) operates the learning application available at this site and at learnit.net.au. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, and your choices.

1. Information we collect

Account details — name, email address, the student's year level, and whether the account is a student or parent account.
Learning data — questions attempted, answers, scores, progress and mastery, and written responses or photos you submit for marking.
Payment information — handled securely by our payment provider (Stripe). We do not see or store your full card details.
Technical data — basic device/browser information and locally stored data (see “Cookies and local storage”).

2. How we use your information

To provide and personalise the learning experience and track progress.
To mark written work (instantly against the criteria, or by a tutor where requested).
To manage your subscription, provide support, and send service-related messages.
To maintain security and improve the product.

3. Children's privacy

Learn It is intended for school-aged students, used with parental involvement. Accounts for students under 18 should be created and managed by a parent or guardian, who consents to this policy on the student's behalf. If you believe a child has provided information without parental consent, contact us and we will delete it.

4. How your information is stored and secured

Our application and data are hosted on Google Firebase. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. No online service can be guaranteed 100% secure, but we work to safeguard your data.

5. Cookies and local storage

We use your browser's local storage (and similar technologies) to keep you signed in and to save progress on your device. You can clear this at any time through your browser settings; doing so may sign you out or reset locally stored progress.

6. Third parties we share with

We share personal information only with service providers that help us run Learn It, including Google Firebase (hosting, authentication, database) and Stripe (payments). We do not sell your personal information. [List any analytics or email providers you use, e.g. Google Analytics, here.]

7. Overseas disclosure

Some providers (such as Google and Stripe) may store or process data on servers located outside Australia. By using Learn It you consent to this disclosure, subject to the protections in this policy.

8. Data retention

We keep personal information while your account is active and as needed to provide the service. You can ask us to delete your account and associated data at any time, subject to any records we must keep by law.

9. Your rights

You may request access to, or correction of, the personal information we hold about you. To do so, or to make a privacy complaint, contact us at [insert privacy contact email]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date revised.

11. Contact us

Questions about privacy? Email [insert privacy contact email] or visit our contact page.